FAQ
FAQ & Verified Devices
Common questions before installation, and a list of devices we've actually confirmed working. The app is free, so if you're unsure, try it on your own Android TV device first.
Verified TVs and inputs
This list records what Kaizu Electric has confirmed on real hardware, and when. It is not an exhaustive list of supported models — it's a record that grows as more devices are confirmed. Even an unconfirmed model may work if it's Android TV. Try it free first.
TCL Smart TV (Android 12)
Built-in tuner: confirmed showing a call card over a live
broadcast (July 2026, antenna connected).
External HDMI input: confirmed with a PC connected as the
source (July 2026).
Xiaomi Mi TV (Android 14)
Confirmed showing a call card over the launcher screen and
over YouTube playback.
No built-in tuner. External HDMI input has not yet been
confirmed with an active signal.
Last updated: July 30, 2026. Contact Kaizu Electric for the latest confirmation status.
About installation
Does this replace the reception/call system we already use?
No. Your existing reception, queueing, billing, and records systems keep working exactly as they are. Recept TV only adds a call number display to the TV you already have.
Is there a cost?
The app itself is free. TV/device sales, installation and cabling, configuration, and maintenance are quoted individually based on the scale and scope of the work.
Do we need an internet connection?
No. It works entirely within the same on-site LAN.
Where is installation/construction work available?
Installation, cabling work, and maintenance are initially available in the Tokai region (Aichi, Gifu, and Mie prefectures) in Japan. For other areas, please contact support to discuss. The app itself can be tried for free regardless of region.