SUPPORT
Recept TV Support
We take inquiries before installation and support requests about configuration, display, and connectivity once you're using it.
Before you contact us
Considering installation
Let us know the planned location, number of TVs, and how you currently handle reception and calling.
Already using Recept TV
Let us know the TV's manufacturer/model, Android TV version, the symptom, and when it occurred.
To keep your inquiry safe
- Do not send information that could identify a patient, individual, or business, such as names.
- Do not send the administrative code, Wi-Fi password, or other credentials.
- If attaching a screenshot, hide anything that could identify a person.
CONTACT
Contact Kaizu Electric Co., Ltd.
On the company contact form, please select "Recept TV installation/support" as the category.
Open the contact formCompany
Kaizu Electric Co., Ltd.
36-1 Shimokayazu Tsuboi, Ama City, Aichi 490-1114, Japan
Phone: 052-442-2221
For how we handle personal information, see the Recept TV privacy policy.